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Mingzhida Automation Technology

Service


  • Service: Focus only on addition.
    Offering value-for-money services with an experience that exceeds expectations.

  • Satisfaction is the goal of service.
    Genuine service, free from ulterior motives. Strive for satisfaction as our unwavering goal.

  • The service requires a face-to-face interaction.
    Face-to-face, we can better listen to customer needs, address their challenges more swiftly, and build even greater trust with our clients.
  • There are no customers with bad service.
    Customers are rational, objective, and insightful—always open to reason. We always have a way to ensure our clients leave feeling truly satisfied.

  • Identifying and meeting customers' personalized needs
    Products are standardized, services are streamlined into processes, and customers are more willing to pay for solutions that meet their personalized needs.

  • Treat customers the way you would treat family and friends.
    "Never do to others what you don’t want done to yourself"—treat customers as you would your own family and friends. After all, how you treat your loved ones is exactly how you should treat your clients.
  • Customers can reach you anytime.
    Customers will only call you when they’re in the most urgent need. But no matter where or when, you must answer every single time.

  • Solving the problem is more important than explaining the reason.
    Customers don’t need explanations—they need their problems solved quickly and efficiently.

  • Never say "no" to your customers.
    "Never say 'no' to customers—except for 'You don't have to worry.'"